Privacy Policy
Last Updated: October 9, 2025
At Techbanq LLC (“Techbanq”, “we”, “our”, or “us”), your privacy is at the heart of what we do. We build digital experiences powered by data, but guided by integrity and trust.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our websites, products, applications, or services (collectively, the “Services”). It also outlines your rights, how you can exercise them, and how we comply with global data protection laws, including the GDPR (EU/UK), CCPA/CPRA (California), and Saudi PDPL.
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.
1. Introduction
Techbanq is a global technology company focused on innovation, AI, design, and digital transformation. To deliver exceptional user experiences, we may collect and process certain personal data. We do this responsibly, with transparency and respect for your privacy.
We believe privacy should never be an afterthought — it’s a design principle built into everything we create.
2. Information We Collect
We collect information from you directly, automatically, and through trusted third parties. The type of data we collect depends on how you interact with our Services.
2.1 Information You Provide to Us
You may give us information when you:
Create an account, subscribe to updates, or contact us.
Participate in research, product feedback, or Launch Lab programs.
Engage with our customer support or business development team.
Apply for a job or partnership opportunity.
This may include:
Personal Identifiers: Name, email, phone number, address, or social handles.
Professional Data: Job title, company, industry, and role.
Project Details: Product goals, technical requirements, or documents shared during collaboration.
Payment/Billing Info: Payment method, company billing address, and transaction details (processed securely by third-party providers).
Communications: Messages, feedback, or inquiries sent to us.
We only collect the minimum amount necessary for legitimate business purposes.
2.2 Information We Collect Automatically
When you access our website or apps, we may automatically gather:
Device Data: IP address, browser type, OS, language, and version.
Usage Data: Pages viewed, time spent, navigation paths, clicks, and interactions.
Cookies & Tracking: Session identifiers, analytics tags, and marketing pixels (e.g., Google Analytics, Meta Pixel).
Log Information: Server logs, crash reports, and diagnostics.
This helps us understand how users engage with Techbanq and optimize our performance.
2.3 Information from Third Parties
We may receive information about you from:
Business partners that integrate with our services.
Publicly available sources such as LinkedIn or company websites for business outreach.
Analytics and advertising partners who measure engagement.
Recruitment platforms (when you apply for roles).
We always ensure such sources comply with privacy laws and contractual safeguards.
3. How We Use Your Information
We use data to improve how Techbanq operates, communicates, and delivers value. Specifically, we use your data to:
Provide Services: Build, manage, and maintain our platforms and solutions.
Improve Experience: Analyze usage trends, fix bugs, and enhance product performance.
Communicate Effectively: Send updates, offers, service notifications, or invitations.
Support & Security: Detect fraud, prevent unauthorized access, and ensure service reliability.
Marketing: Deliver relevant content and ads with your consent.
Legal Compliance: Fulfill regulatory obligations and respond to lawful requests.
Research & Development: Use aggregated data to enhance innovation and AI solutions.
We do not sell your personal information.
4. Legal Bases for Processing (GDPR)
For users in the EU/UK, we rely on the following legal bases:
Consent: When you opt into newsletters or cookies.
Contractual necessity: When we need data to deliver services you requested.
Legitimate interest: When processing is essential for business operations (e.g., analytics, security).
Legal obligation: When required by law or regulatory authorities.
5. How We Share Information
Techbanq may share limited data with:
Service Providers: Cloud hosting (AWS, GCP), analytics tools, payment gateways, and CRM providers.
Business Partners: Collaborators or co-creators in product or research engagements.
Affiliates: Subsidiaries and internal teams within Techbanq’s global structure.
Legal Entities: When required by subpoenas, law enforcement, or to defend our rights.
All sharing is governed by confidentiality agreements and security controls.
6. Cookies and Similar Technologies
Cookies help us provide a personalized and secure experience.
6.1 Types of Cookies We Use
Essential Cookies: Required for basic functionality.
Analytics Cookies: Measure traffic and improve performance.
Preference Cookies: Remember user settings and language.
Marketing Cookies: Deliver personalized promotions (only with consent).
6.2 Managing Cookies
You can disable cookies through browser settings, but this may affect functionality. We respect “Do Not Track” and local cookie preferences.
7. Data Retention
We retain data only as long as necessary:
Active account data: while you maintain a relationship with us.
Contractual or legal data: as required by law.
Marketing data: until you opt out or withdraw consent.
When data is no longer needed, it’s securely deleted or anonymized.
8. Data Security
We employ industry-standard security practices:
Encryption (TLS/SSL) for data in transit.
Role-based access control and MFA for staff.
Regular penetration tests and security audits.
Secure data centers with redundancy and disaster recovery.
While we maintain high standards, no system is fully immune. If a breach occurs, we will notify affected users promptly as required by law.
9. International Data Transfers
Techbanq operates globally. Your data may be transferred between regions where we and our partners operate, including the U.S., EU, and MENA.
We implement Standard Contractual Clauses (SCCs) and adequate safeguards to ensure lawful international transfers.
10. Your Rights
Depending on your region, you may have rights to:
Access your personal data.
Correct or update inaccurate information.
Delete data (“right to be forgotten”).
Restrict or object to certain processing.
Withdraw consent for marketing.
Data portability to another provider.
To exercise these rights, contact privacy@techbanq.net. We respond within 30 days or as legally required.
11. Your Rights Under Specific Laws
EU & UK GDPR
You can contact our Data Protection Officer at dpo@techbanq.net. If unresolved, you may lodge a complaint with your national supervisory authority.
California Residents (CCPA/CPRA)
You have the right to request details of data collected, opt-out of “sale” or “sharing” (which we don’t do), and request deletion.
Saudi PDPL
For users in the Kingdom of Saudi Arabia, we comply with the PDPL, ensuring explicit consent for cross-border transfers and secure data storage practices.
12. Marketing and Communications
We may send you:
Product updates and newsletters.
Event invitations and announcements.
Research or partnership opportunities.
You can opt out anytime by clicking “unsubscribe” or emailing privacy@techbanq.net.
We don’t use dark patterns — every email comes with transparent choices.
13. Analytics, AI, and Automation
Techbanq uses data responsibly to improve products.
We employ analytics tools (Google Analytics, Mixpanel, etc.) in compliance with privacy laws.
AI systems we build follow principles of fairness, transparency, and accountability.
Any automated decision-making that affects individuals is subject to human oversight.
14. Third-Party Services
Our website may link to third-party sites or tools (e.g., GitHub, LinkedIn, Notion).
We are not responsible for their privacy practices. Always review their policies before use.
15. Recruitment Privacy
When applying to Techbanq:
We process your resume, portfolio, and references.
Data is used only for evaluating your candidacy.
If not hired, we may retain data for up to 12 months (with consent) for future roles.
All candidate data is stored securely and never sold.
16. Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, but only under the same privacy protections.
17. Children’s Privacy
Our Services are not directed to individuals under 16.
If a parent or guardian believes their child provided data, they can request deletion at privacy@techbanq.net.
18. Compliance and Accountability
We maintain internal privacy programs and regular audits.
All employees undergo privacy and security training.
Vendors and partners are vetted for compliance before integration.
19. Data Protection Officer (DPO)
We have appointed a DPO to oversee compliance:
📧 dpo@techbanq.net
📍 Techbanq LLC, Delaware, USA
20. Your Consent
By accessing or using our Services, you consent to the collection and processing of your data as outlined in this Privacy Policy.
You may withdraw consent anytime without affecting prior lawful processing.
21. Policy Updates
We may revise this Policy periodically to reflect new regulations, technologies, or company practices.
All updates will appear with a “Last Updated” date, and significant changes may be communicated via email or notification.
22. Contact Us
If you have questions, requests, or complaints about this Policy or your data, please reach out:
📧 privacy@techbanq.net
🌐 www.techbanq.net
📍 Techbanq LLC, Delaware, United States
23. Additional Notices for Transparency
Data Minimization
We only collect the information necessary to deliver quality services — no hidden tracking, no unnecessary profiling.
Fair Use of Data
We do not exploit or monetize user data. We use insights only to enhance service quality and innovation.
AI Ethics
Techbanq adheres to ethical AI principles — fairness, explainability, privacy, and accountability — across all AI-driven projects.
Environmental Responsibility
We strive for sustainable data practices, minimizing energy use in servers and promoting digital efficiency.
24. Summary: Our Promise
At Techbanq, we build trust through transparency.
Your data belongs to you. Our job is to protect it, respect it, and use it only to make your digital experience better.
We’re not just committed to technology — we’re committed to doing what’s right.
© 2025 Techbanq LLC. All Rights Reserved.
Privacy matters. Innovation deserves trust.
